Reference

fusototo Privacy Policy for Your Account

Our fusototo Privacy Policy explains what account, wallet and device details we collect, why we use them, and how you can request changes.

Account recordsWallet activityDevice settingsPrivacy requests
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REQUEST ROUTES

Help With Privacy Requests

A clear request helps us locate the correct account record without exposing it to the wrong person.

Account access request Ask to see the account details linked to your fusototo login. We will use the account step and phone verification record to confirm that the request comes from you.
Wallet record question If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the visible status and date through the account support path. Do not share your wallet password.
Correction request Tell us which account field needs changing and why. We may retain the earlier value in a protected audit record when security or legal duties require a clear history.
SIX DATA CONTROLS

Six Controls Behind Your Account Data

Our privacy process follows the points you meet during ordinary account use: account creation, phone verification, wallet selection, device access, support contact and a later request to change data.

Collection

We collect the details needed for account access, phone verification, payment status and support replies. Optional browser data may help remember a session, while required records support account security.

Cookies

Cookies can preserve sign-in preferences, recognise an active session and help us understand page errors. Your browser settings provide a way to remove or restrict them, although some account steps may then need repeating.

Account security

Phone verification and device session checks help us distinguish your account access from an unfamiliar sign-in. We do not ask for your DANA, OVO, GoPay or QRIS wallet password.

Payment separation

A payment record can contain a method, reference, amount and processing status. It is used to reconcile the account action, not to read private credentials held by your bank or wallet provider.

Retention

We retain account, support and payment records for the time needed to provide account help, investigate security events and meet applicable legal duties. When no duty remains, eligible data can be removed.

Your request

You can ask for access, correction, deletion or clarification through the support route shown in your account. We verify the request first, then explain any lawful reason a record must remain.

Privacy Policy Questions Before Opening

These Privacy Policy answers cover the account questions we expect before you open an account from Indonesia. They explain the relationship between phone verification, wallet references, cookies, device sessions and requests for data changes. If your situation is not covered, use the support route inside your account and include only the details needed to locate the record.

The fusototo Privacy Policy covers account details, phone verification, device sessions, cookies, payment references, support records, retention and requests to access, correct or remove eligible data.

Phone verification links the access request to the correct account and helps us protect private details during support. It may be required before we discuss wallet status or change account data.

Yes. The Privacy Policy covers DANA, OVO, GoPay and QRIS payment references, including selected method, amount, date and status. We do not receive your private wallet password.

We may record browser type, device session details, approximate access timing and security events. These records help identify unusual sign-ins and diagnose account access issues without needing private content from your device.

Use the support route shown inside your account and ask for an account data access request. We will verify your identity through the account step before sharing eligible records.

You can request correction or deletion of eligible account data through support. We may retain some records when needed for account security, payment reconciliation or legal duties.

The policy is written for Indonesian account access, but eligibility depends on local law. Where local law permits, we handle requests using the rights and account steps described on this page.

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